
Looking for hotel reservations tips? This is the place for you! As a hotelier it can be difficult to find the right hotel. Recognizing booking trends and understanding why some rooms are more popular than others can help you target your clients better. Your business will be more profitable if you are able to target your clients better.
What are the guests’ expectations and what should be considered when they book a hotel room? Continue reading to learn more. You’ll attract more guests to your property if you understand their mindset.
The 11 Best Tips to Keep in Mind when Booking a Hotel Room
There are a few key things to remember when booking a hotel. Let’s look at each one.
1. The timing is crucial
The motivation of a guest will determine how far in advanced they should book, and when they travel. Booking in advance is important, but so is choosing the right time to travel. The timing of business trips may be beyond the control of guests. If their company does not specify when they have to take vacations, it is a good idea for them to travel during the off-season.
Off-season travel offers better rates and allows hotels to avoid a big drop in demand in low season. If you’re staying in a place that doesn’t have seasonal fluctuations, the timing of your booking is less important.
2. Reviews of hotels are very important
Hotel reviews are important. Word-of-mouth and peer-to-peer recommendations are among the most powerful motivators for guests to make a booking. It’s important to manage your reputation as a hotelier and to respond to both positive and negative reviews. You can make an informed decision by checking reviews on sites.
3. Loyalty programs can be leveraged
It’s a win for everyone. Loyalty programs allow guests to earn points towards free nights or other benefits. Loyalty programs for hotels can help to keep customers coming back and make them more profitable.
4. Check-in and check out times should be clearly stated
Each guest will have different needs based on their flight schedule. Check-in and checkout times can be an important factor in deciding whether guests will book a hotel. These check-in/check-out times can be used by hotels to generate revenue. Guests may pay a bit more for a late checkout before a long-haul flight.
5. Location is everything
Business travelers will prefer to stay near convention centers, downtown or business districts, while leisure travelers may want to stay close to the beach or sights. Make sure to clearly state the location of your hotel and nearby attractions in your booking website to manage guests’ expectations and make sure they book for the correct reasons.
6. Amenities and inclusions
Include all amenities that your hotel provides, including shampoo, conditioners, toothbrushes, hairdryers, irons, etc. It helps guests prepare for their trip and know what they can expect. Before you pack, ask the hotel what amenities they have available.
7. Room type
It’s important that you know what your needs are as a guest. Find out if you can smoke in your room, or if the balcony is available. You might prefer a room that has single beds if you are traveling with friends. Make sure the room price is based on the number of guests. List the room type, its features, the maximum occupancy and whether or not it is a smoking or non-smoking.
8. Payment and cancellation
Payment Policies are important for both hotel guests and the hotels themselves. If their trip is guaranteed they should opt for the no-cancellation rates, as these are usually lower. Hotels should state clearly their cancellation policies, including how far in advance they must be notified to receive a refund. By clearly stating accepted payment methods and cancellation policy, hotels can avoid misunderstandings. They also allow guests to determine whether they are able to cancel.
9. Consider room size
Each country has its own policy for the minimum size of a room. It’s best to select a room with at least 20 square metres (215 square feet), to avoid feeling cramped and have plenty of space for your belongings. If you are a hotel owner, offering ample storage space to guests, regardless of the size of their room, will help them feel at ease and relaxed.
10. Breakfast or not?
If the difference in price is not too great, guests can save money by booking a room that includes breakfast.
11. Remember special requests
Special requests, like room upgrades or room types with special views of the sea or gardens, can result in higher average daily rates. Consider what you want as a guest. Is it peace and quiet, or additional amenities such as a Jacuzzi? Booking a room that is suitable for guests with reduced mobility is important.
Conclusion
Here are some helpful tips to make a reservation for a hotel, for both hoteliers and for guests. You can achieve a balance between the two sides of the equation by keeping in mind both. This will allow you to find a booking pattern that is profitable for hotels and guests alike.